- Items will ship within 3-5 business days
- Route Insurance is automatically added to your order. If you choose to remove it from your order you are forfeiting any options you may have should your package become lost, stolen or damaged.
- Should your package become lost, stolen or damaged the customer is responsible for filing a claim with Route but please reach out to us if you have any questions and we'll try our best to help.
- Please email if you need your order shipped sooner. We will try our best to accommodate.
- If you have any questions about ship times please email before purchasing. email@example.com
I gladly accept exchanges:
- Contact me within 7 days of delivery.
- Ship items back within 14 days of delivery.
- Items can be exchanged if they haven't been worn or washed.
- Exchanges may be made if item is the wrong size or doesn't fit. You will be responsible for paying to return the item as well as shipping from my store to your home again. Shipping invoices will be issued via PayPal or a check can be sent with returning item.
- Exchanges may be made if design/style is in stock.
- Absolutely NO exchanges/returns on custom orders.
If you have any questions about an item please reach out before purchasing. You can contact Alexandra at firstname.lastname@example.org